Wistia - Notice history

Screen sharing performance has been fixed. We are now monitoring screen sharing to ensure it is running optimally.

We have resolved the issue.

We have created a solution to address this issue and are now monitoring it.

Our encoding system has successfully worked through the backlog. Encoding times should be returned to normal. We will continue to monitor the system and keep the additional resources deployed to keep encoding times as low as possible.

The additional resources for encoding are now fully deployed. We expect them to help reduce the delays and continue to get closer to normal encoding times. We are continuing to monitor as this happens.

We've identified this issue and are deploying additional resources to improve encoding speed. There will continue to be delays, but we expect the additional resources to help reduce those delays. At this time encodes are not failing, they are delayed.

Sporadic failures have significantly decreased. We continue to monitor the situation and look into long term fixes.

We have implemented a fix for Facebook Integration features and are monitoring the outcome.

The backlog of events have been processed.

We are continuing to work on submitting delayed events to Hubspot. We anticipate that all of the delayed events should be processed over the next few hours.

A fix has been deployed and is confirmed working.

Encoding is back to full functionality and all previously-stuck medias should now have been successfully encoded.

We've implemented a fix and encoding service should be fully restored for new uploads and recordings. We are working through the process of encoding all previously-stuck medias.

We've identified a fix, and are working to restore service to media encoding.

This incident has been resolved and failed edits are automatically being re-processed.