Wistia Status - Incident history https://status.wistia.com Wistia Thu, 10 Sep 2026 17:07:31 +0000 Wistia is down Type: Incident Duration: 1 hour and 59 minutes Affected Components: Group Record, Embeds, Billing, Edit, wistia.com, Transcripts, Uploads, Encoding, Record, Live, App, Stats Sep 10, 17:07:31 GMT+0 - Investigating - We are currently investigating this incident. Sep 10, 17:49:07 GMT+0 - Investigating - We continue to investigate this incident. Sep 10, 18:31:34 GMT+0 - Investigating - We’re still investigating this incident and making progress. Sep 10, 18:36:45 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Sep 10, 19:06:25 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 59 minutes

Affected Components: , , , , , , , , , , ,

<p><small>Sep <var data-var='date'> 10</var>, <var data-var='time'>17:07:31</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Sep <var data-var='date'> 10</var>, <var data-var='time'>17:49:07</var> GMT+0</small><br><strong>Investigating</strong> - We continue to investigate this incident..</p> <p><small>Sep <var data-var='date'> 10</var>, <var data-var='time'>18:31:34</var> GMT+0</small><br><strong>Investigating</strong> - We’re still investigating this incident and making progress..</p> <p><small>Sep <var data-var='date'> 10</var>, <var data-var='time'>18:36:45</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Sep <var data-var='date'> 10</var>, <var data-var='time'>19:06:25</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 10 Sep 2026 17:07:31 +0000 https://status.wistia.com/incident/cmtvs5uo810fe0wpqhew93bti https://status.wistia.com/incident/cmtvs5uo810fe0wpqhew93bti Updates in search results delayed Type: Incident Duration: 54 minutes Affected Components: App Aug 26, 15:21:37 GMT+0 - Investigating - We are currently investigating this incident. Aug 26, 15:23:42 GMT+0 - Identified - We are seeing some delays with our search provider for entries updated in folders. We are continuing to work on a fix for this incident. Aug 26, 16:15:25 GMT+0 - Resolved - This incident has been resolved. We scaled our workers and search is now up to date. Type: Incident

Duration: 54 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 26</var>, <var data-var='time'>15:21:37</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Aug <var data-var='date'> 26</var>, <var data-var='time'>15:23:42</var> GMT+0</small><br><strong>Identified</strong> - We are seeing some delays with our search provider for entries updated in folders. We are continuing to work on a fix for this incident..</p> <p><small>Aug <var data-var='date'> 26</var>, <var data-var='time'>16:15:25</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. We scaled our workers and search is now up to date..</p> ]]> Wed, 26 Aug 2026 15:21:37 +0000 https://status.wistia.com/incident/cmta8rvon036x1bl8hwmbz9za https://status.wistia.com/incident/cmta8rvon036x1bl8hwmbz9za Blank screens in app Type: Incident Duration: 4 hours and 32 minutes Affected Components: App Aug 25, 15:41:03 GMT+0 - Investigating - We are currently investigating this incident, thanks for your patience! Aug 25, 15:48:58 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Aug 25, 20:13:07 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 4 hours and 32 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 25</var>, <var data-var='time'>15:41:03</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident, thanks for your patience!.</p> <p><small>Aug <var data-var='date'> 25</var>, <var data-var='time'>15:48:58</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Aug <var data-var='date'> 25</var>, <var data-var='time'>20:13:07</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 25 Aug 2026 15:41:03 +0000 https://status.wistia.com/incident/cmt8u10yr04rn0sp2z3c31kyt https://status.wistia.com/incident/cmt8u10yr04rn0sp2z3c31kyt Most Localization jobs failing Type: Incident Duration: 4 hours and 49 minutes Affected Components: Transcripts Aug 7, 15:24:03 GMT+0 - Identified - We have identified the issue and will be deploying a fix shortly. Aug 7, 15:58:33 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Aug 7, 20:13:22 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 4 hours and 49 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 7</var>, <var data-var='time'>15:24:03</var> GMT+0</small><br><strong>Identified</strong> - We have identified the issue and will be deploying a fix shortly..</p> <p><small>Aug <var data-var='date'> 7</var>, <var data-var='time'>15:58:33</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Aug <var data-var='date'> 7</var>, <var data-var='time'>20:13:22</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 7 Aug 2026 15:24:03 +0000 https://status.wistia.com/incident/cmsj3hty60dpq0rpblo54a85a https://status.wistia.com/incident/cmsj3hty60dpq0rpblo54a85a Uploads failing for some customers Type: Incident Duration: 2 hours and 57 minutes Affected Components: Uploads Aug 5, 18:40:06 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Aug 5, 18:30:22 GMT+0 - Identified - We are working on a fix for this incident. Aug 5, 21:27:44 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 57 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>18:40:06</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>18:30:22</var> GMT+0</small><br><strong>Identified</strong> - We are working on a fix for this incident..</p> <p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>21:27:44</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 5 Aug 2026 18:30:22 +0000 https://status.wistia.com/incident/cmsgf9q9505p70kjs5cpr560b https://status.wistia.com/incident/cmsgf9q9505p70kjs5cpr560b Livestream Chat Degraded Type: Incident Duration: 16 minutes Affected Components: Live Aug 5, 08:02:16 GMT+0 - Identified - We are aware of issues with livestream chat functionality and are working on a fix. Aug 5, 08:13:30 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Aug 5, 08:18:33 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 16 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>08:02:16</var> GMT+0</small><br><strong>Identified</strong> - We are aware of issues with livestream chat functionality and are working on a fix..</p> <p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>08:13:30</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>08:18:33</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 5 Aug 2026 08:02:16 +0000 https://status.wistia.com/incident/cmsfstzaf00ah1ao3bbrcj08t https://status.wistia.com/incident/cmsfstzaf00ah1ao3bbrcj08t Media encoding delays Type: Incident Duration: 19 hours and 12 minutes Affected Components: Group Record, Edit, Encoding, Record, Live Aug 3, 18:54:25 GMT+0 - Monitoring - We've identified and implemented a fix for an issue that is causing encoding delays. We expect delays to continue as we work through a backlog of jobs. Aug 3, 22:16:49 GMT+0 - Monitoring - After implementing a fix the encoding system has caught up, we are continuing to monitor. Aug 4, 14:06:47 GMT+0 - Resolved - This incident has been resolved. A fix was implemented, the backlog has been processed and encoding time has returned to normal. Type: Incident

Duration: 19 hours and 12 minutes

Affected Components: , , , ,

<p><small>Aug <var data-var='date'> 3</var>, <var data-var='time'>18:54:25</var> GMT+0</small><br><strong>Monitoring</strong> - We've identified and implemented a fix for an issue that is causing encoding delays. We expect delays to continue as we work through a backlog of jobs..</p> <p><small>Aug <var data-var='date'> 3</var>, <var data-var='time'>22:16:49</var> GMT+0</small><br><strong>Monitoring</strong> - After implementing a fix the encoding system has caught up, we are continuing to monitor..</p> <p><small>Aug <var data-var='date'> 4</var>, <var data-var='time'>14:06:47</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. A fix was implemented, the backlog has been processed and encoding time has returned to normal..</p> ]]> Mon, 3 Aug 2026 18:54:25 +0000 https://status.wistia.com/incident/cmsdl8yhu024w0kpp3ro9qhz6 https://status.wistia.com/incident/cmsdl8yhu024w0kpp3ro9qhz6 Media Processing slowed and Media.Ready Webhooks not firing Type: Incident Duration: 19 hours and 30 minutes Affected Components: Encoding Jul 27, 19:30:00 GMT+0 - Investigating - We're seeing a slowdown in encoding being marked as ready and webhooks for media.ready not firing. Jul 28, 15:00:00 GMT+0 - Resolved - We identified and resolved a config issue that prevented updates from being pushed from our encoding system to our main app. The system has both a push and pull mechanism for getting encoding updates, but with only the pull updates encoding appeared slower and the media.ready webhooks were not firing. After resolving the config issue, we ensured that all uploads during the affected period were synced properly to reflect the correct encoding status. We've taken additional steps to prevent this issue from reoccurring and improved monitoring around those status updates to prevent similar incidents in the future. Type: Incident

Duration: 19 hours and 30 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 27</var>, <var data-var='time'>19:30:00</var> GMT+0</small><br><strong>Investigating</strong> - We're seeing a slowdown in encoding being marked as ready and webhooks for media.ready not firing..</p> <p><small>Jul <var data-var='date'> 28</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Resolved</strong> - We identified and resolved a config issue that prevented updates from being pushed from our encoding system to our main app. The system has both a push and pull mechanism for getting encoding updates, but with only the pull updates encoding appeared slower and the media.ready webhooks were not firing. After resolving the config issue, we ensured that all uploads during the affected period were synced properly to reflect the correct encoding status. We've taken additional steps to prevent this issue from reoccurring and improved monitoring around those status updates to prevent similar incidents in the future. .</p> ]]> Mon, 27 Jul 2026 19:30:00 +0000 https://status.wistia.com/incident/cms9e0pco0nd50knz06njg5cl https://status.wistia.com/incident/cms9e0pco0nd50knz06njg5cl Webinar attendee HLS connection issues Type: Incident Duration: 1 hour and 46 minutes Affected Components: Live Jul 15, 19:23:01 GMT+0 - Identified - Webinar attendees may experience issues viewing the stream. Our third party provider has identified and is working on a fix. For attendees unable to view the stream, try using Chrome desktop to view the webinar in realtime, which is unaffected. Jul 15, 21:08:44 GMT+0 - Resolved - Our third party provider has implemented a fix and we are monitoring the results. Type: Incident

Duration: 1 hour and 46 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>19:23:01</var> GMT+0</small><br><strong>Identified</strong> - Webinar attendees may experience issues viewing the stream. Our third party provider has identified and is working on a fix. For attendees unable to view the stream, try using Chrome desktop to view the webinar in realtime, which is unaffected..</p> <p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>21:08:44</var> GMT+0</small><br><strong>Resolved</strong> - Our third party provider has implemented a fix and we are monitoring the results..</p> ]]> Wed, 15 Jul 2026 19:23:01 +0000 https://status.wistia.com/incident/cmrmgwklb02cg0spjhgvpzst4 https://status.wistia.com/incident/cmrmgwklb02cg0spjhgvpzst4 Webinar attendee HLS connection issues Type: Incident Duration: 3 hours and 3 minutes Affected Components: Live Jul 14, 17:11:19 GMT+0 - Investigating - Some webinar attendees viewing the HLS stream may experience audio and video buffering and stalling. We are investigating the issue. Jul 14, 17:15:45 GMT+0 - Identified - The issue has been identified and a fix is being implemented Jul 14, 17:25:43 GMT+0 - Identified - Our third party provider is implementing a fix for this issue. If your webinar attendees are experiencing connection issues on HLS, they can try using Chrome desktop to view the webinar in realtime, which is unaffected by this issue. We will send another update when the fix has been deployed. Jul 14, 18:04:44 GMT+0 - Monitoring - A fix has been implemented and we are monitoring the results. Jul 14, 20:14:05 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 3 hours and 3 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>17:11:19</var> GMT+0</small><br><strong>Investigating</strong> - Some webinar attendees viewing the HLS stream may experience audio and video buffering and stalling. We are investigating the issue..</p> <p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>17:15:45</var> GMT+0</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p> <p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>17:25:43</var> GMT+0</small><br><strong>Identified</strong> - Our third party provider is implementing a fix for this issue. If your webinar attendees are experiencing connection issues on HLS, they can try using Chrome desktop to view the webinar in realtime, which is unaffected by this issue. We will send another update when the fix has been deployed..</p> <p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>18:04:44</var> GMT+0</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results..</p> <p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>20:14:05</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 14 Jul 2026 17:11:19 +0000 https://status.wistia.com/incident/cmrkwrbzj000t1apg9wleac4t https://status.wistia.com/incident/cmrkwrbzj000t1apg9wleac4t Database Maintenance Type: Maintenance Duration: 46 minutes Affected Components: Group Record, Edit, Uploads, Encoding, Record, Live Jul 9, 19:06:33 GMT+0 - Identified - We are planning for a scheduled maintenance on one of our databases that will have a very short downtime, but might result in slow media creation. Jul 12, 14:30:01 GMT+0 - Identified - Maintenance is now in progress Jul 12, 15:16:06 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 46 minutes

Affected Components: , , , , ,

<p><small>Jul <var data-var='date'> 9</var>, <var data-var='time'>19:06:33</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance on one of our databases that will have a very short downtime, but might result in slow media creation..</p> <p><small>Jul <var data-var='date'> 12</var>, <var data-var='time'>14:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 12</var>, <var data-var='time'>15:16:06</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Sun, 12 Jul 2026 14:30:00 +0000 https://status.wistia.com/maintenance/cmrdvo9qg033n0zs308b5i88f https://status.wistia.com/maintenance/cmrdvo9qg033n0zs308b5i88f Email delivery issues Type: Incident Affected Components: App Jun 25, 15:09:42 GMT+0 - Resolved - We are seeing issues with email notification delivery for the Wistia app and are working on a fix. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>15:09:42</var> GMT+0</small><br><strong>Resolved</strong> - We are seeing issues with email notification delivery for the Wistia app and are working on a fix..</p> ]]> Thu, 25 Jun 2026 15:09:42 +0000 https://status.wistia.com/incident/cmqtn1qtt016f2jmtr0bzkw4t https://status.wistia.com/incident/cmqtn1qtt016f2jmtr0bzkw4t Some hosts may have difficulty joining the event room Type: Incident Duration: 4 minutes Affected Components: Live Jun 1, 20:07:21 GMT+0 - Investigating - We are currently investigating this incident and will post updates as soon as we know more. Jun 1, 20:11:46 GMT+0 - Resolved - We have implemented a fix and this incident has been resolved. Type: Incident

Duration: 4 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>20:07:21</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident and will post updates as soon as we know more. .</p> <p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>20:11:46</var> GMT+0</small><br><strong>Resolved</strong> - We have implemented a fix and this incident has been resolved. .</p> ]]> Mon, 1 Jun 2026 20:07:21 +0000 https://status.wistia.com/incident/cmpvn42x801zap7q5zl6ci0hw https://status.wistia.com/incident/cmpvn42x801zap7q5zl6ci0hw Database Maintenance Type: Maintenance Duration: 36 minutes Affected Components: Group Record, Edit, Transcripts, Uploads, Record, Live, App, Stats May 31, 02:30:00 GMT+0 - Identified - We will be performing a database upgrade. We expect 5-10 minutes of downtime for the main Wistia web application during this time. May 31, 02:33:13 GMT+0 - Identified - Maintenance is now in progress. May 31, 03:08:52 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 36 minutes

Affected Components: , , , , , , ,

<p><small>May <var data-var='date'> 31</var>, <var data-var='time'>02:30:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing a database upgrade. We expect 5-10 minutes of downtime for the main Wistia web application during this time. .</p> <p><small>May <var data-var='date'> 31</var>, <var data-var='time'>02:33:13</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> <p><small>May <var data-var='date'> 31</var>, <var data-var='time'>03:08:52</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Sun, 31 May 2026 02:30:00 +0000 https://status.wistia.com/maintenance/cmprwyvaw06e4qxjsblgpxo88 https://status.wistia.com/maintenance/cmprwyvaw06e4qxjsblgpxo88 Audience members may be experiencing delays connecting to webinars Type: Incident Duration: 1 hour and 6 minutes Affected Components: Live May 28, 15:36:50 GMT+0 - Investigating - We are currently investigating this incident. May 28, 15:54:07 GMT+0 - Monitoring - Mitigations have been applied to re-route traffic away from the affected region and we are observing recovery. We are continuing to monitor progress towards full recovery. May 28, 16:43:14 GMT+0 - Resolved - Connection errors and latency have been resolved and we observe recovery across live webinars. We are continuing to monitor. Type: Incident

Duration: 1 hour and 6 minutes

Affected Components:

<p><small>May <var data-var='date'> 28</var>, <var data-var='time'>15:36:50</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>May <var data-var='date'> 28</var>, <var data-var='time'>15:54:07</var> GMT+0</small><br><strong>Monitoring</strong> - Mitigations have been applied to re-route traffic away from the affected region and we are observing recovery. We are continuing to monitor progress towards full recovery..</p> <p><small>May <var data-var='date'> 28</var>, <var data-var='time'>16:43:14</var> GMT+0</small><br><strong>Resolved</strong> - Connection errors and latency have been resolved and we observe recovery across live webinars. We are continuing to monitor..</p> ]]> Thu, 28 May 2026 15:36:50 +0000 https://status.wistia.com/incident/cmppnosq000ebp8futlgkt7u9 https://status.wistia.com/incident/cmppnosq000ebp8futlgkt7u9 docs.wistia.com unavailable Type: Incident Duration: 2 hours and 59 minutes Affected Components: wistia.com May 27, 14:30:41 GMT+0 - Investigating - We are investigating issues with reaching some of our documentation pages May 27, 16:36:55 GMT+0 - Monitoring - Docs have been brought back online, we are monitoring for any further issues May 27, 17:29:34 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 59 minutes

Affected Components:

<p><small>May <var data-var='date'> 27</var>, <var data-var='time'>14:30:41</var> GMT+0</small><br><strong>Investigating</strong> - We are investigating issues with reaching some of our documentation pages.</p> <p><small>May <var data-var='date'> 27</var>, <var data-var='time'>16:36:55</var> GMT+0</small><br><strong>Monitoring</strong> - Docs have been brought back online, we are monitoring for any further issues.</p> <p><small>May <var data-var='date'> 27</var>, <var data-var='time'>17:29:34</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 27 May 2026 14:30:41 +0000 https://status.wistia.com/incident/cmpo8vcb601bgqpqhm8wmh1vk https://status.wistia.com/incident/cmpo8vcb601bgqpqhm8wmh1vk Partial analytics delay Type: Incident Duration: 10 days, 2 hours and 40 minutes Affected Components: Stats May 16, 17:30:00 GMT+0 - Investigating - For a small subset of customers, we expect a delay in their on-demand media metrics. May 25, 18:03:55 GMT+0 - Identified - We are continuing to work on a fix for this incident. May 26, 20:09:52 GMT+0 - Resolved - This incident has been resolved. All delayed data has been processed. Type: Incident

Duration: 10 days, 2 hours and 40 minutes

Affected Components:

<p><small>May <var data-var='date'> 16</var>, <var data-var='time'>17:30:00</var> GMT+0</small><br><strong>Investigating</strong> - For a small subset of customers, we expect a delay in their on-demand media metrics..</p> <p><small>May <var data-var='date'> 25</var>, <var data-var='time'>18:03:55</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>May <var data-var='date'> 26</var>, <var data-var='time'>20:09:52</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. All delayed data has been processed..</p> ]]> Sat, 16 May 2026 17:30:00 +0000 https://status.wistia.com/incident/cmpljuhbx0g5cp2n0zqx75e8e https://status.wistia.com/incident/cmpljuhbx0g5cp2n0zqx75e8e Customizations may fail to save Type: Incident Duration: 22 minutes Affected Components: App Apr 15, 17:12:12 GMT+0 - Investigating - We're investigating an issue where users may receive an error when trying to update media customizations. Apr 15, 17:34:28 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 22 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 15</var>, <var data-var='time'>17:12:12</var> GMT+0</small><br><strong>Investigating</strong> - We're investigating an issue where users may receive an error when trying to update media customizations..</p> <p><small>Apr <var data-var='date'> 15</var>, <var data-var='time'>17:34:28</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 15 Apr 2026 17:12:12 +0000 https://status.wistia.com/incident/cmo0b5t1v000nlabiwh70use5 https://status.wistia.com/incident/cmo0b5t1v000nlabiwh70use5 Issues with videos stuck in rendering state after upload Type: Incident Duration: 30 minutes Affected Components: Encoding Apr 8, 14:44:03 GMT+0 - Investigating - We are currently investigating this incident - thanks for your patience. Apr 8, 14:51:01 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Apr 8, 15:13:57 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 30 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 8</var>, <var data-var='time'>14:44:03</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident - thanks for your patience..</p> <p><small>Apr <var data-var='date'> 8</var>, <var data-var='time'>14:51:01</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Apr <var data-var='date'> 8</var>, <var data-var='time'>15:13:57</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 8 Apr 2026 14:44:03 +0000 https://status.wistia.com/incident/cmnq5sbeg00c2svtpzfg7sqi1 https://status.wistia.com/incident/cmnq5sbeg00c2svtpzfg7sqi1 Some parts of the application failed to load Type: Incident Affected Components: App Apr 6, 21:50:00 GMT+0 - Resolved - Some pages in the Wistia dashboard were temporarily unavailable. Apr 6, 22:26:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Affected Components:

<p><small>Apr <var data-var='date'> 6</var>, <var data-var='time'>21:50:00</var> GMT+0</small><br><strong>Resolved</strong> - Some pages in the Wistia dashboard were temporarily unavailable..</p> <p><small>Apr <var data-var='date'> 6</var>, <var data-var='time'>22:26:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 6 Apr 2026 21:50:00 +0000 https://status.wistia.com/incident/cmnns5lf00w2213jsanmktdae https://status.wistia.com/incident/cmnns5lf00w2213jsanmktdae Service Interruption with YouTube Imports Type: Incident Duration: 6 days, 22 hours and 59 minutes Affected Components: Uploads Feb 3, 15:26:38 GMT+0 - Identified - Our service provider that enables YouTube Imports is currently having an outage related to changes made by YouTube. Any url import from YouTube will fail due to this outage. Their expected timeline to fix is a few days. In the meantime, to import YouTube videos we recommend exporting them directly from YouTube or Google Takeout and then uploading those exports. Feb 10, 14:25:45 GMT+0 - Resolved - YouTube Imports are working properly again. Type: Incident

Duration: 6 days, 22 hours and 59 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>15:26:38</var> GMT+0</small><br><strong>Identified</strong> - Our service provider that enables YouTube Imports is currently having an outage related to changes made by YouTube. Any url import from YouTube will fail due to this outage. Their expected timeline to fix is a few days. In the meantime, to import YouTube videos we recommend exporting them directly from YouTube or Google Takeout and then uploading those exports..</p> <p><small>Feb <var data-var='date'> 10</var>, <var data-var='time'>14:25:45</var> GMT+0</small><br><strong>Resolved</strong> - YouTube Imports are working properly again..</p> ]]> Tue, 3 Feb 2026 15:26:38 +0000 https://status.wistia.com/incident/cml6r4k5d00q3jk4mwukye9x3 https://status.wistia.com/incident/cml6r4k5d00q3jk4mwukye9x3 Delays in Live, Record, and Edit products Type: Incident Duration: 1 hour and 55 minutes Affected Components: Edit, Live, Record Jan 28, 20:07:00 GMT+0 - Identified - We are aware of an incident affecting a third-party vendor that's affecting our Live, Record, and Edit products. Creating Live events may take longer than expected. Some Record and Edit actions are delayed and may fail. We are working to resolve this issue and will try to fix failed jobs when we can. Thanks for your patience. Jan 28, 20:40:55 GMT+0 - Identified - We are continuing to work on a fix for this incident. Jan 28, 21:34:26 GMT+0 - Monitoring - We are seeing signs of recovery across the affected products and are continuing to monitor. Thanks for your patience. Jan 28, 21:49:26 GMT+0 - Monitoring - All services have recovered, and we have processed the backlog of Edit and Record jobs. We are continuing to monitor. Jan 28, 22:02:13 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 55 minutes

Affected Components: , ,

<p><small>Jan <var data-var='date'> 28</var>, <var data-var='time'>20:07:00</var> GMT+0</small><br><strong>Identified</strong> - We are aware of an incident affecting a third-party vendor that's affecting our Live, Record, and Edit products. Creating Live events may take longer than expected. Some Record and Edit actions are delayed and may fail. We are working to resolve this issue and will try to fix failed jobs when we can. Thanks for your patience..</p> <p><small>Jan <var data-var='date'> 28</var>, <var data-var='time'>20:40:55</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Jan <var data-var='date'> 28</var>, <var data-var='time'>21:34:26</var> GMT+0</small><br><strong>Monitoring</strong> - We are seeing signs of recovery across the affected products and are continuing to monitor. Thanks for your patience..</p> <p><small>Jan <var data-var='date'> 28</var>, <var data-var='time'>21:49:26</var> GMT+0</small><br><strong>Monitoring</strong> - All services have recovered, and we have processed the backlog of Edit and Record jobs. We are continuing to monitor..</p> <p><small>Jan <var data-var='date'> 28</var>, <var data-var='time'>22:02:13</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 28 Jan 2026 20:07:00 +0000 https://status.wistia.com/incident/cmkyhgthq0mo8ytjolw0nqie3 https://status.wistia.com/incident/cmkyhgthq0mo8ytjolw0nqie3 Google sign on issues Type: Incident Duration: 36 minutes Affected Components: App Jan 27, 15:08:52 GMT+0 - Investigating - We're currently seeing issues when signing in to Wistia via Google. We're investigating this, but if you try to sign in again, that seems to work! We'll keep this updated as we learn more. Jan 27, 15:34:39 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jan 27, 15:45:19 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 36 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 27</var>, <var data-var='time'>15:08:52</var> GMT+0</small><br><strong>Investigating</strong> - We're currently seeing issues when signing in to Wistia via Google. We're investigating this, but if you try to sign in again, that seems to work! We'll keep this updated as we learn more. .</p> <p><small>Jan <var data-var='date'> 27</var>, <var data-var='time'>15:34:39</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Jan <var data-var='date'> 27</var>, <var data-var='time'>15:45:19</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 27 Jan 2026 15:08:52 +0000 https://status.wistia.com/incident/cmkwqeqo1003211rt3fax6q41 https://status.wistia.com/incident/cmkwqeqo1003211rt3fax6q41 Media Encoding Delays Type: Incident Duration: 26 minutes Affected Components: Group Record, Encoding, Uploads Jan 14, 19:01:41 GMT+0 - Investigating - We are currently investigating delays with video encoding affecting in-app uploads and media processing. Jan 14, 19:10:47 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jan 14, 19:27:57 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 26 minutes

Affected Components: , ,

<p><small>Jan <var data-var='date'> 14</var>, <var data-var='time'>19:01:41</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating delays with video encoding affecting in-app uploads and media processing..</p> <p><small>Jan <var data-var='date'> 14</var>, <var data-var='time'>19:10:47</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Jan <var data-var='date'> 14</var>, <var data-var='time'>19:27:57</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 14 Jan 2026 19:01:41 +0000 https://status.wistia.com/incident/cmkee0312053s63wdgr0vtq5n https://status.wistia.com/incident/cmkee0312053s63wdgr0vtq5n Intercom is down Type: Incident Duration: 1 hour and 9 minutes Affected Components: App Jan 9, 20:57:01 GMT+0 - Monitoring - Our support provider is recovering and we are continue to monitor the situation. Jan 9, 21:19:59 GMT+0 - Resolved - This incident has been resolved. Jan 9, 20:11:18 GMT+0 - Investigating - Our support system is currently experiencing downtime. We'll update this as we get more information! Type: Incident

Duration: 1 hour and 9 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 9</var>, <var data-var='time'>20:57:01</var> GMT+0</small><br><strong>Monitoring</strong> - Our support provider is recovering and we are continue to monitor the situation..</p> <p><small>Jan <var data-var='date'> 9</var>, <var data-var='time'>21:19:59</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jan <var data-var='date'> 9</var>, <var data-var='time'>20:11:18</var> GMT+0</small><br><strong>Investigating</strong> - Our support system is currently experiencing downtime. We'll update this as we get more information!.</p> ]]> Fri, 9 Jan 2026 20:11:18 +0000 https://status.wistia.com/incident/cmk7bacre0bqd10oyfrmdglmc https://status.wistia.com/incident/cmk7bacre0bqd10oyfrmdglmc Investigating an issue with new Live Events being created Type: Incident Duration: 1 hour and 58 minutes Affected Components: Live Jan 6, 15:20:00 GMT+0 - Investigating - We’re investigating an issue related to new Live Events. Jan 6, 17:17:54 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 58 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 6</var>, <var data-var='time'>15:20:00</var> GMT+0</small><br><strong>Investigating</strong> - We’re investigating an issue related to new Live Events..</p> <p><small>Jan <var data-var='date'> 6</var>, <var data-var='time'>17:17:54</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 6 Jan 2026 15:20:00 +0000 https://status.wistia.com/incident/cmk2rl0z701wldi4e52y3kyzl https://status.wistia.com/incident/cmk2rl0z701wldi4e52y3kyzl We are experiencing issues with changing layouts and removing users from the stage while recording in Group Record Type: Incident Duration: 2 hours and 5 minutes Affected Components: Record Dec 10, 19:03:18 GMT+0 - Investigating - We are currently investigating this incident. Dec 10, 21:08:36 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 5 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 10</var>, <var data-var='time'>19:03:18</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Dec <var data-var='date'> 10</var>, <var data-var='time'>21:08:36</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 10 Dec 2025 19:03:18 +0000 https://status.wistia.com/incident/cmj0dncr500xq10h5rkqfatpd https://status.wistia.com/incident/cmj0dncr500xq10h5rkqfatpd Infrastructure Maintenance Type: Maintenance Duration: 5 hours and 17 minutes Affected Components: Soapbox, wistia.com, Edit, Encoding, Live, Billing, Transcripts, Stats, Uploads, App, Embeds, Record, Group Record Jul 20, 20:17:26 GMT+0 - Completed - Maintenance has completed successfully. Jul 20, 15:00:00 GMT+0 - Identified - We are performing routine infrastructure maintenance during this time. We do not expect any interruptions in service. Jul 20, 15:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 5 hours and 17 minutes

Affected Components: , , , , , , , , , , , ,

<p><small>Jul <var data-var='date'> 20</var>, <var data-var='time'>20:17:26</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Jul <var data-var='date'> 20</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are performing routine infrastructure maintenance during this time. We do not expect any interruptions in service..</p> <p><small>Jul <var data-var='date'> 20</var>, <var data-var='time'>15:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Sun, 20 Jul 2025 15:00:00 +0000 https://status.wistia.com/maintenance/cmd95a00400367jejnjtnxfyu https://status.wistia.com/maintenance/cmd95a00400367jejnjtnxfyu Analytics Database Maintenance Type: Maintenance Duration: 38 minutes Affected Components: Stats Apr 2, 12:38:29 GMT+0 - Completed - Maintenance has completed successfully. Apr 2, 12:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 2, 12:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance to our analytics database. Stats may be delayed during this time. Type: Maintenance

Duration: 38 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 2</var>, <var data-var='time'>12:38:29</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Apr <var data-var='date'> 2</var>, <var data-var='time'>12:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 2</var>, <var data-var='time'>12:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance to our analytics database. Stats may be delayed during this time..</p> ]]> Wed, 2 Apr 2025 12:00:00 +0000 https://status.wistia.com/maintenance/cm8t5rg1y003fg69unoncfd9y https://status.wistia.com/maintenance/cm8t5rg1y003fg69unoncfd9y Analytics Database Maintenance Type: Maintenance Duration: 1 hour Affected Components: Stats Mar 10, 12:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance to our analytics database. Stats may be delayed during this time. Mar 10, 13:00:00 GMT+0 - Completed - Maintenance has completed successfully Mar 10, 12:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 1 hour

Affected Components:

<p><small>Mar <var data-var='date'> 10</var>, <var data-var='time'>12:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance to our analytics database. Stats may be delayed during this time..</p> <p><small>Mar <var data-var='date'> 10</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Mar <var data-var='date'> 10</var>, <var data-var='time'>12:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Mon, 10 Mar 2025 12:00:00 +0000 https://status.wistia.com/maintenance/cm7tl1pf6003ur2k1ooc36zkk https://status.wistia.com/maintenance/cm7tl1pf6003ur2k1ooc36zkk Auth Database Maintenance Type: Maintenance Duration: 31 minutes Affected Components: App Mar 3, 03:30:46 GMT+0 - Completed - Maintenance has been completed. Mar 3, 03:00:00 GMT+0 - Identified - We will be performing database maintenance. Users may experience intermittent issues logging into the Wistia web application for about 10 minutes during the maintenance period. Mar 3, 03:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 31 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>03:30:46</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has been completed. .</p> <p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing database maintenance. Users may experience intermittent issues logging into the Wistia web application for about 10 minutes during the maintenance period. .</p> <p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>03:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Mon, 3 Mar 2025 03:00:00 +0000 https://status.wistia.com/maintenance/cm7m3ubk8000kawbkuhrxrey4 https://status.wistia.com/maintenance/cm7m3ubk8000kawbkuhrxrey4 Infrastructure Maintenance Type: Maintenance Duration: 1 hour and 55 minutes Affected Components: Edit, Encoding, Uploads Feb 2, 14:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 2, 14:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during which there will be brief interruption to uploading and new media creation. We expect this interruption to be very short, on the order of seconds or minutes. Feb 2, 15:09:40 GMT+0 - Identified - Infrastructure Maintenance is ongoing, but there is no active service interruption. It is expected that there will be a brief interruption in the near future during a cut over. Feb 2, 15:54:48 GMT+0 - Completed - The infrastructure maintenance is completed. All services are operational. Type: Maintenance

Duration: 1 hour and 55 minutes

Affected Components: , ,

<p><small>Feb <var data-var='date'> 2</var>, <var data-var='time'>14:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 2</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during which there will be brief interruption to uploading and new media creation. We expect this interruption to be very short, on the order of seconds or minutes..</p> <p><small>Feb <var data-var='date'> 2</var>, <var data-var='time'>15:09:40</var> GMT+0</small><br><strong>Identified</strong> - Infrastructure Maintenance is ongoing, but there is no active service interruption. It is expected that there will be a brief interruption in the near future during a cut over..</p> <p><small>Feb <var data-var='date'> 2</var>, <var data-var='time'>15:54:48</var> GMT+0</small><br><strong>Completed</strong> - The infrastructure maintenance is completed. All services are operational..</p> ]]> Sun, 2 Feb 2025 14:00:00 +0000 https://status.wistia.com/maintenance/cm6jvtetm000113aovz1znjfm https://status.wistia.com/maintenance/cm6jvtetm000113aovz1znjfm Application Database Maintenance Type: Maintenance Duration: 48 minutes Affected Components: Edit, Encoding, Uploads, Stats, App, Live Jan 26, 06:56:27 GMT+0 - Completed - Maintenance is now complete. Jan 24, 06:00:00 GMT+0 - Identified - We are planning routine application database maintenance for this time. All components of the Wistia application will be briefly unavailable, but media playback will be unaffected. Jan 26, 06:00:00 GMT+0 - Identified - Maintenance is now in-progress. Video playback will not be affected during the maintenance period. Type: Maintenance

Duration: 48 minutes

Affected Components: , , , , ,

<p><small>Jan <var data-var='date'> 26</var>, <var data-var='time'>06:56:27</var> GMT+0</small><br><strong>Completed</strong> - Maintenance is now complete. .</p> <p><small>Jan <var data-var='date'> 24</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning routine application database maintenance for this time. All components of the Wistia application will be briefly unavailable, but media playback will be unaffected..</p> <p><small>Jan <var data-var='date'> 26</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in-progress. Video playback will not be affected during the maintenance period. .</p> ]]> Sun, 26 Jan 2025 06:00:00 +0000 https://status.wistia.com/maintenance/cm69issgm002h10zlv3g1q05g https://status.wistia.com/maintenance/cm69issgm002h10zlv3g1q05g Infrastructure Maintenance Type: Maintenance Duration: 4 hours and 54 minutes Affected Components: wistia.com, Edit, Stats, App, Embeds, Live Dec 5, 01:00:00 GMT+0 - Identified - We are performing routine infrastructure maintenance during this time. We do not expect any interruptions in service. Dec 5, 01:00:01 GMT+0 - Identified - Maintenance is now in progress Dec 5, 05:54:21 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 4 hours and 54 minutes

Affected Components: , , , , ,

<p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>01:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are performing routine infrastructure maintenance during this time. We do not expect any interruptions in service..</p> <p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>01:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>05:54:21</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Thu, 5 Dec 2024 01:00:00 +0000 https://status.wistia.com/maintenance/cm475089r001fxk4vpn56adt0 https://status.wistia.com/maintenance/cm475089r001fxk4vpn56adt0 Application Database Maintenance Type: Maintenance Duration: 1 hour and 2 minutes Affected Components: Transcripts, Edit, Uploads, App, Live Mar 3, 14:30:00 GMT+0 - Identified - We will be performing a database upgrade on our main application database - we expect there to be brief intermittent unavailability during the scheduled maintenance period. Mar 3, 14:28:21 GMT+0 - Identified - Application database maintenance has started. Mar 3, 15:30:05 GMT+0 - Completed - Database maintenance was completed. Type: Maintenance

Duration: 1 hour and 2 minutes

Affected Components: , , , ,

<p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>14:30:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing a database upgrade on our main application database - we expect there to be brief intermittent unavailability during the scheduled maintenance period. .</p> <p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>14:28:21</var> GMT+0</small><br><strong>Identified</strong> - Application database maintenance has started. .</p> <p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>15:30:05</var> GMT+0</small><br><strong>Completed</strong> - Database maintenance was completed. .</p> ]]> Sun, 3 Mar 2024 14:30:00 +0000 https://status.wistia.com/maintenance/clssbvoy09701445okpv6y3cea https://status.wistia.com/maintenance/clssbvoy09701445okpv6y3cea App/Analytics Database Maintenance Type: Maintenance Duration: 1 hour and 27 minutes Affected Components: Stats, App Feb 25, 15:30:00 GMT+0 - Identified - We will be performing database upgrades and expect brief unavailability of the Wistia app login page and a few stats-specific pages during the scheduled maintenance period. Feb 25, 16:57:00 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 1 hour and 27 minutes

Affected Components: ,

<p><small>Feb <var data-var='date'> 25</var>, <var data-var='time'>15:30:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing database upgrades and expect brief unavailability of the Wistia app login page and a few stats-specific pages during the scheduled maintenance period. .</p> <p><small>Feb <var data-var='date'> 25</var>, <var data-var='time'>16:57:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Sun, 25 Feb 2024 15:30:00 +0000 https://status.wistia.com/maintenance/clsovtne46556bgn7lswhply5 https://status.wistia.com/maintenance/clsovtne46556bgn7lswhply5 Analytics Database Maintenance Type: Maintenance Duration: 14 minutes Affected Components: Stats Feb 20, 23:14:08 GMT+0 - Completed - Maintenance has completed successfully. Feb 20, 23:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 20, 23:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance to our analytics database. Stats may be delayed during this time. Type: Maintenance

Duration: 14 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 20</var>, <var data-var='time'>23:14:08</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Feb <var data-var='date'> 20</var>, <var data-var='time'>23:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 20</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance to our analytics database. Stats may be delayed during this time..</p> ]]> Tue, 20 Feb 2024 23:00:00 +0000 https://status.wistia.com/maintenance/clsnoy7hb68753bin8r2kspctz https://status.wistia.com/maintenance/clsnoy7hb68753bin8r2kspctz Analytics Database Maintenance Type: Maintenance Duration: 1 hour Affected Components: Stats, Live Feb 6, 02:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance to our analytics database. Stats may be delayed during this time. Feb 6, 03:00:00 GMT+0 - Completed - Maintenance has completed successfully Feb 6, 02:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 1 hour

Affected Components: ,

<p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>02:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance to our analytics database. Stats may be delayed during this time..</p> <p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>02:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Tue, 6 Feb 2024 02:00:00 +0000 https://status.wistia.com/maintenance/cls9cuirv53096c6n3lqvnovvf https://status.wistia.com/maintenance/cls9cuirv53096c6n3lqvnovvf Media Database Maintenance Type: Maintenance Duration: 30 minutes Affected Components: Encoding, Uploads Sep 30, 15:30:00 GMT+0 - Completed - Maintenance has completed successfully Sep 30, 15:00:01 GMT+0 - Identified - Maintenance is now in progress Sep 30, 15:00:00 GMT+0 - Identified - We will be performing routine maintenance on our media database. This work will improve the reliability of our systems. During this time, new video uploads and encoding may fail or be delayed. Type: Maintenance

Duration: 30 minutes

Affected Components: ,

<p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>15:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>15:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing routine maintenance on our media database. This work will improve the reliability of our systems. During this time, new video uploads and encoding may fail or be delayed..</p> ]]> Sat, 30 Sep 2023 15:00:00 +0000 https://status.wistia.com/maintenance/cln39jlx28902baoor7e0udlx https://status.wistia.com/maintenance/cln39jlx28902baoor7e0udlx TLS 1.0/1.1 Deprecation for fast.wistia.com/fast.wistia.net Type: Maintenance Duration: 1 hour and 16 minutes Affected Components: Embeds Jul 3, 18:34:33 GMT+0 - Identified - Maintenance is now in progress. Jul 3, 17:30:00 GMT+0 - Identified - As part of improving our security posture, we will be disabling the ability to connect to fast.wistia.com or fast.wistia.net using TLS 1.0/1.1 connections on July 3rd. These endpoints are used for loading video embed metadata required by our player to play videos embedded on webpages across the web. Most web browsers/operating systems/devices from 2014 forwards should be utilizing TLS 1.2/1.3 to connect and load Wistia embeds. Jul 3, 18:45:51 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 1 hour and 16 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 3</var>, <var data-var='time'>18:34:33</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> <p><small>Jul <var data-var='date'> 3</var>, <var data-var='time'>17:30:00</var> GMT+0</small><br><strong>Identified</strong> - As part of improving our security posture, we will be disabling the ability to connect to fast.wistia.com or fast.wistia.net using TLS 1.0/1.1 connections on July 3rd. These endpoints are used for loading video embed metadata required by our player to play videos embedded on webpages across the web. Most web browsers/operating systems/devices from 2014 forwards should be utilizing TLS 1.2/1.3 to connect and load Wistia embeds..</p> <p><small>Jul <var data-var='date'> 3</var>, <var data-var='time'>18:45:51</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Mon, 3 Jul 2023 17:30:00 +0000 https://status.wistia.com/maintenance/clim4znr6453173b3oeea8mtf1n https://status.wistia.com/maintenance/clim4znr6453173b3oeea8mtf1n Application Database Maintenance Type: Maintenance Duration: 1 hour Affected Components: Edit, Uploads, Stats, App, Live Jul 3, 02:06:17 GMT+0 - Identified - Maintenance is now in progress. Jul 3, 02:59:59 GMT+0 - Completed - Maintenance has completed successfully. Jul 3, 02:00:00 GMT+0 - Identified - We're planning to perform maintenance on the database that hosts the Wistia application. There should be a very brief period (2-3 minutes) of application unavailability during the maintenance period. Type: Maintenance

Duration: 1 hour

Affected Components: , , , ,

<p><small>Jul <var data-var='date'> 3</var>, <var data-var='time'>02:06:17</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> <p><small>Jul <var data-var='date'> 3</var>, <var data-var='time'>02:59:59</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Jul <var data-var='date'> 3</var>, <var data-var='time'>02:00:00</var> GMT+0</small><br><strong>Identified</strong> - We're planning to perform maintenance on the database that hosts the Wistia application. There should be a very brief period (2-3 minutes) of application unavailability during the maintenance period. .</p> ]]> Mon, 3 Jul 2023 02:00:00 +0000 https://status.wistia.com/maintenance/cljj02ild236802baoh6b2sps0c https://status.wistia.com/maintenance/cljj02ild236802baoh6b2sps0c Analytics Database Maintenance Type: Maintenance Duration: 1 hour Affected Components: Stats Jul 1, 01:56:42 GMT+0 - Identified - Maintenance is now in progress. Jul 1, 02:00:00 GMT+0 - Identified - We will be performing maintenance on our analytics databases. Intermittent unavailability of certain stats-related functions in the Wistia application during the maintenance period should be expected. Jul 1, 02:56:22 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 1 hour

Affected Components:

<p><small>Jul <var data-var='date'> 1</var>, <var data-var='time'>01:56:42</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> <p><small>Jul <var data-var='date'> 1</var>, <var data-var='time'>02:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing maintenance on our analytics databases. Intermittent unavailability of certain stats-related functions in the Wistia application during the maintenance period should be expected..</p> <p><small>Jul <var data-var='date'> 1</var>, <var data-var='time'>02:56:22</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Sat, 1 Jul 2023 02:00:00 +0000 https://status.wistia.com/maintenance/cljeph93556166auoc1e4ys8u2 https://status.wistia.com/maintenance/cljeph93556166auoc1e4ys8u2 Media database maintenance Type: Maintenance Duration: 1 hour Affected Components: Encoding, Uploads Jun 8, 22:59:46 GMT+0 - Completed - Maintenance has completed successfully. Jun 8, 22:00:00 GMT+0 - Identified - We will be performing routine maintenance on our media database at this time. This work will improve the reliability of our systems. No downtime is expected, but newly uploaded videos may take longer than usual to process. Type: Maintenance

Duration: 1 hour

Affected Components: ,

<p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>22:59:46</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing routine maintenance on our media database at this time. This work will improve the reliability of our systems. No downtime is expected, but newly uploaded videos may take longer than usual to process..</p> ]]> Thu, 8 Jun 2023 22:00:00 +0000 https://status.wistia.com/maintenance/clikqyd8b206152b9ofb1jmi3ii https://status.wistia.com/maintenance/clikqyd8b206152b9ofb1jmi3ii Application Maintenance Type: Maintenance Duration: 1 hour and 14 minutes Affected Components: Soapbox, Edit, App, Embeds, Live May 31, 18:36:52 GMT+0 - Identified - Maintenance is now in progress. May 31, 18:30:00 GMT+0 - Identified - We will be performing application maintenance that will route all requests to the Wistia application via CloudFront. No downtime is expected. One notable change is that TLS traffic will be terminated with Amazon certificates instead of Let's Encrypt certificates for all traffic going to the Wistia application (including the Wistia API). May 31, 19:43:34 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 1 hour and 14 minutes

Affected Components: , , , ,

<p><small>May <var data-var='date'> 31</var>, <var data-var='time'>18:36:52</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> <p><small>May <var data-var='date'> 31</var>, <var data-var='time'>18:30:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing application maintenance that will route all requests to the Wistia application via CloudFront. No downtime is expected. One notable change is that TLS traffic will be terminated with Amazon certificates instead of Let's Encrypt certificates for all traffic going to the Wistia application (including the Wistia API). .</p> <p><small>May <var data-var='date'> 31</var>, <var data-var='time'>19:43:34</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Wed, 31 May 2023 18:30:00 +0000 https://status.wistia.com/maintenance/cli3xiqig243072z4n4wkuandyv https://status.wistia.com/maintenance/cli3xiqig243072z4n4wkuandyv Analytics Database Maintenance Type: Maintenance Duration: 1 minute Affected Components: Stats May 13, 02:00:01 GMT+0 - Completed - Maintenance is now complete May 13, 02:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Type: Maintenance

Duration: 1 minute

Affected Components:

<p><small>May <var data-var='date'> 13</var>, <var data-var='time'>02:00:01</var> GMT+0</small><br><strong>Completed</strong> - Maintenance is now complete.</p> <p><small>May <var data-var='date'> 13</var>, <var data-var='time'>02:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> ]]> Sat, 13 May 2023 02:00:00 +0000 https://status.wistia.com/maintenance/clhl16ukm9346829emzg8limyee https://status.wistia.com/maintenance/clhl16ukm9346829emzg8limyee Analytics Database Maintenance Type: Maintenance Duration: 20 minutes Affected Components: Stats May 6, 02:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. May 6, 02:20:17 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 20 minutes

Affected Components:

<p><small>May <var data-var='date'> 6</var>, <var data-var='time'>02:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>May <var data-var='date'> 6</var>, <var data-var='time'>02:20:17</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Sat, 6 May 2023 02:00:00 +0000 https://status.wistia.com/maintenance/clhbcfqtw74849gznjryorhi25 https://status.wistia.com/maintenance/clhbcfqtw74849gznjryorhi25 Application Maintenance Type: Maintenance Duration: 2 hours and 20 minutes Affected Components: Edit, Uploads, Stats, App, Embeds, Live Apr 25, 02:20:27 GMT+0 - Completed - Maintenance has completed successfully. Apr 25, 00:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during this time. Apr 25, 00:33:00 GMT+0 - Identified - Maintenance is in progress Type: Maintenance

Duration: 2 hours and 20 minutes

Affected Components: , , , , ,

<p><small>Apr <var data-var='date'> 25</var>, <var data-var='time'>02:20:27</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Apr <var data-var='date'> 25</var>, <var data-var='time'>00:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during this time..</p> <p><small>Apr <var data-var='date'> 25</var>, <var data-var='time'>00:33:00</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is in progress.</p> ]]> Tue, 25 Apr 2023 00:00:00 +0000 https://status.wistia.com/maintenance/clgv34c4o528895wxolg086qx0o https://status.wistia.com/maintenance/clgv34c4o528895wxolg086qx0o Application Maintenance Type: Maintenance Duration: 1 hour and 41 minutes Affected Components: Edit, Uploads, Live, Stats, App, Embeds Apr 21, 00:00:00 GMT+0 - Identified - We're performing application maintenance to migrate the Wistia application to new cloud infrastructure. No downtime is expected during the maintenance period. Apr 21, 01:41:07 GMT+0 - Completed - Maintenance has completed. Type: Maintenance

Duration: 1 hour and 41 minutes

Affected Components: , , , , ,

<p><small>Apr <var data-var='date'> 21</var>, <var data-var='time'>00:00:00</var> GMT+0</small><br><strong>Identified</strong> - We're performing application maintenance to migrate the Wistia application to new cloud infrastructure. No downtime is expected during the maintenance period. .</p> <p><small>Apr <var data-var='date'> 21</var>, <var data-var='time'>01:41:07</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed..</p> ]]> Fri, 21 Apr 2023 00:00:00 +0000 https://status.wistia.com/maintenance/clgmdznz7575727bhohdee210go https://status.wistia.com/maintenance/clgmdznz7575727bhohdee210go Analytics Database Maintenance Type: Maintenance Duration: 14 minutes Affected Components: Stats Apr 15, 02:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 15, 02:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Apr 15, 02:13:34 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 14 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 15</var>, <var data-var='time'>02:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 15</var>, <var data-var='time'>02:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Apr <var data-var='date'> 15</var>, <var data-var='time'>02:13:34</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Sat, 15 Apr 2023 02:00:00 +0000 https://status.wistia.com/maintenance/clgdrsrxi4807770vnhrzswn6rv https://status.wistia.com/maintenance/clgdrsrxi4807770vnhrzswn6rv Database Maintenance Type: Maintenance Duration: 1 hour and 7 minutes Affected Components: App, Edit, Live, Soapbox, Embeds, Encoding, Uploads Mar 27, 01:18:08 GMT+0 - Identified - Maintenance is now in progress. Mar 27, 00:55:00 GMT+0 - Identified - We will be performing routine database maintenance. During the scheduled maintenance period, there may be about a minute of intermittent unavailability. Mar 27, 02:02:27 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 1 hour and 7 minutes

Affected Components: , , , , , ,

<p><small>Mar <var data-var='date'> 27</var>, <var data-var='time'>01:18:08</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> <p><small>Mar <var data-var='date'> 27</var>, <var data-var='time'>00:55:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing routine database maintenance. During the scheduled maintenance period, there may be about a minute of intermittent unavailability. .</p> <p><small>Mar <var data-var='date'> 27</var>, <var data-var='time'>02:02:27</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Mon, 27 Mar 2023 00:55:00 +0000 https://status.wistia.com/maintenance/clfmv84v9133299hincacmbuy0p https://status.wistia.com/maintenance/clfmv84v9133299hincacmbuy0p