Wistia - Notice history

All systems operational

Welcome to Wistia's home for real-time information and updates on our applications. Here you'll find live and historical data on system performance and metrics. If there are any service interruptions, a note will be posted here.

wistia.com - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Edit - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Encoding - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Uploads - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Stats - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

App - Operational

100% - uptime
Oct 2024 · 99.91%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Embeds - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Live - Operational

100% - uptime
Oct 2024 · 99.98%Nov · 100.0%Dec · 99.83%

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Oct 2024
Nov 2024
Dec 2024

Transcripts - Operational

Billing - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Notice history

Dec 2024

Some Live Event are not able to Go Live.
  • Resolved
    Resolved

    We have implemented a fix and live events are operating normally.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    We are investigating new reports of issues starting and ending live events, which we believe to have the same cause as earlier issues.

  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Update
    Update

    We're continuing to investigate reports of live events unable to go live.

  • Investigating
    Investigating

    We are investigating some Live Events that are not going live as expected.

Issues with saving edits
  • Resolved
    Resolved

    Edits that failed to save have been fixed.

  • Update
    Update

    We are fixing the edits that failed. Newly-created edits appear to be saving as expected.

  • Monitoring
    Monitoring

    We have applied a fix for saving new edits and closely monitoring for any new issues.

  • Identified
    Identified

    We have identified an issue that is causing edits to fail during encoding. We are working on a fix.

Infrastructure Maintenance
  • Completed
    December 05, 2024 at 5:54 AM
    Completed
    December 05, 2024 at 5:54 AM
    Maintenance has completed successfully.
  • In progress
    December 05, 2024 at 1:00 AM
    In progress
    December 05, 2024 at 1:00 AM
    Maintenance is now in progress
  • Planned
    December 05, 2024 at 1:00 AM
    Planned
    December 05, 2024 at 1:00 AM

    We are performing routine infrastructure maintenance during this time. We do not expect any interruptions in service.

Live And Record are experiencing outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    The issue was resolved, and we're currently monitoring our systems.

  • Investigating
    Investigating

    We are currently investigating this incident with users possibly not being able to load the Live and Record pages with "Access Denied" message

Nov 2024

No notices reported this month

Oct 2024

Issues with polls and slideshows in webinars
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We're investigating issues that prevent polls and slideshows from being displayed to audience members during a live event.

There may be issues with login currently. We are investigating.
  • Resolved
    Resolved

    This was a test of our incident management processes that was inadvertently posted to our external status page rather than our internal testing service.  We apologize for the confusion - there are no impacts to the application and there has been no loss of any user data.

  • Investigating
    Investigating

    We are investigating reports from users having trouble logging in.

Wistia Application/API Unavailability
  • Resolved
    Resolved

    Between 2:40AM-2:50AM EST, the Wistia application experienced a period of slowness/unavailability due to unexpected high database load. We have identified the cause and mitigated the source of slowness. We will be continuing to monitor database/application health.

Wistia Application is currently unavailable
  • Resolved
    Resolved

    This incident is resolved

  • Monitoring
    Monitoring

    Wistia Application is back up and we're monitoring the situation to ensure continued availability.

  • Identified
    Identified

    We've identified the issue and are working to ensure the Wistia Application is shortly available

  • Investigating
    Investigating
    We are currently investigating this incident.

Oct 2024 to Dec 2024

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