We are currently investigating this incident.

We’ve received reports from customers that some modals are not working as expected. This impacts stats exports. We’ll post updates as we investigate.

One of the dependencies of our live streaming platform is experiencing disconnects, playback failures, and stalling. We don't have evidence that this has affected any events on Wistia, but are monitoring the situation and taking steps to mitigate potential problems.

Users may experience an error while logging in.

We are currently investigating this incident.

We have been alerted to high render times and rate limit errors in our Recording and Editing flows. Recordings and Edit Exports may experience longer load times or intermittent failures. We are currently investigating the cause.

We’re investigating imports from Youtube failing

We have been alerted to high render times and rate limit errors in our Recording and Editing flows. Recordings and Edit Exports may experience longer load times or intermittent failures. We are currently investigating the cause.

When customization changes are made to a video, these changes are not immediately being reflected in embeds. Some customizations are also not showing up in the application upon refreshing the page. These changes are being saved in our system, but there is a delay for those changes to show up. We have identified the problem and are actively working on a fix.

We are investigating an issue that's affecting a small percentage of export requests from the Edit product.

We've rolled out a fix for parts the Wistia app that were unresponsive due to the the database changes we've made. We are seeing app behavior restore to normal and will continue to monitor.