All Systems Operational

About This Site

Welcome to Wistia's home for real-time information and updates on our applications. Here you'll find live and historical data on system performance and metrics. If there are any service interruptions, a note will be posted here.

App Operational
Embeds Operational
Stats Operational
Uploads Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Processing Queue ?
Fetching
Video Heatmaps ?
Fetching
API Response Time ?
Fetching
User Page Load Time ?
Fetching
Past Incidents
Mar 24, 2017
Resolved - This incident has been resolved.
Mar 24, 09:22 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 24, 07:22 EDT
Investigating - We're seeing increased error rates with Stats API / Stats Page requests.
Mar 24, 07:07 EDT
Mar 23, 2017

No incidents reported.

Mar 22, 2017
Completed - Maintenance was performed with no downtime.
Mar 22, 10:57 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 19:00 EDT
Scheduled - There will be a brief 15 minute period in which stats may not be available from the API or the application from some accounts during this scheduled maintenance period. Stats will still be collected and processed in the background.
Mar 20, 13:22 EDT
Mar 21, 2017
Resolved - The stats exports backlog has been handled and there should be no more delays in stats processing at this time.
Mar 21, 17:13 EDT
Identified - We are seeing higher than normal load with stats exports causing them to be delayed for many customers. We are working to resolve this issue.
Mar 21, 16:53 EDT
Mar 20, 2017

No incidents reported.

Mar 19, 2017

No incidents reported.

Mar 18, 2017

No incidents reported.

Mar 17, 2017

No incidents reported.

Mar 16, 2017

No incidents reported.

Mar 15, 2017
Resolved - Our help desk is back up and running, and we're back to answering support emails as usual.
Mar 15, 22:28 EDT
Monitoring - We've been alerted that our help desk might have been affected by a recent outage. We're monitoring the situation and we'll get back to you as soon as we can - thanks for your patience!
Mar 15, 17:18 EDT
Mar 14, 2017

No incidents reported.

Mar 13, 2017

No incidents reported.

Mar 12, 2017

No incidents reported.

Mar 11, 2017

No incidents reported.

Mar 10, 2017

No incidents reported.