Monitoring - We have fixed the data replication issue and are monitoring it to ensure it catches up to the current time.
Sep 24, 14:22 EDT
Identified - We identified an issue where replication of data was broken.
Sep 24, 14:21 EDT
Investigating - We noticed some customers project stats are missing after 9/21 and we're investigating why. We believe this is due to a syncing issue and no data has been lost.
Sep 23, 17:58 EDT

About This Site

Welcome to Wistia's home for real-time information and updates on our applications. Here you'll find live and historical data on system performance and metrics. If there are any service interruptions, a note will be posted here.

App Operational
90 days ago
100.0 % uptime
Today
Embeds Operational
90 days ago
100.0 % uptime
Today
Stats Degraded Performance
Uploads Operational
Encoding Operational
Soapbox Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Video Startup Time ?
Fetching
Player Buffering ?
Fetching
Processing Wait Time ?
Fetching
Video Heatmaps ?
Fetching
Page Render Time
Fetching
Past Incidents
Sep 27, 2020

No incidents reported today.

Sep 26, 2020

No incidents reported.

Sep 25, 2020

No incidents reported.

Sep 24, 2020

Unresolved incident: Project Stats Not Updating.

Sep 23, 2020
Sep 22, 2020

No incidents reported.

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.

Sep 15, 2020
Resolved - Captions orders should be processing normally! We're still monitoring captions that were delayed during this incident. If you have trouble with your videos' captions please reach out to our wonderful Customer Champs at support@wistia.com!
Sep 15, 13:24 EDT
Monitoring - We've identified why transcripts were delayed and have resubmitted any captions orders that were affected overnight. We're currently keeping an eye on this, thanks for your patience!
Sep 15, 10:21 EDT
Investigating - Professional and automated captions ordered for your videos are currently delayed. We are currently investigating this issue, sorry about the hassle!
Sep 14, 23:22 EDT
Sep 14, 2020
Sep 13, 2020

No incidents reported.