All Systems Operational

About This Site

Welcome to Wistia's home for real-time information and updates on our applications. Here you'll find live and historical data on system performance and metrics. If there are any service interruptions, a note will be posted here.

App Operational
Embeds Operational
Stats Operational
Uploads Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Processing Queue ?
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Video Heatmaps ?
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API Response Time ?
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User Page Load Time ?
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Past Incidents
Feb 24, 2017

No incidents reported today.

Feb 23, 2017

No incidents reported.

Feb 22, 2017

No incidents reported.

Feb 21, 2017

No incidents reported.

Feb 20, 2017
Between about 12:35 and 1:35pm EST some viewers were experiencing issues having videos load that relates to how preloading for videos work. We instrumented a change that impacted the logic for preloading in Wistia that was in violation of some of the rules in how you can access that data. The result of this was a state where videos were stuck in a "Loading..." state. This primarily affected autoplay videos, and all videos that featured autoplay to some degree. This issue has since been resolved.
Feb 20, 13:45 EST
Resolved - We have identified the offending change and deployed a fix. Players should be returning to normal, though if you are still seeing your browser-default html5 player, you may need to clear your browser's cache.
Feb 20, 12:33 EST
Investigating - We have been alerted that a recent deployment of code has introduced a circumstance in which some players are displaying a browser-default html5 player for Wistia videos instead of the Vulcan player. We're currently investigating the issue and will follow up with updates as we have them.
Feb 20, 12:06 EST
Feb 19, 2017

No incidents reported.

Feb 18, 2017

No incidents reported.

Feb 17, 2017

No incidents reported.

Feb 16, 2017

No incidents reported.

Feb 15, 2017

No incidents reported.

Feb 14, 2017

No incidents reported.

Feb 13, 2017

No incidents reported.

Feb 12, 2017

No incidents reported.

Feb 11, 2017

No incidents reported.

Feb 10, 2017

No incidents reported.