All Systems Operational

About This Site

Welcome to Wistia's home for real-time information and updates on our applications. Here you'll find live and historical data on system performance and metrics. If there are any service interruptions, a note will be posted here.

App   Operational
90 days ago
99.95 % uptime
Today
Embeds   Operational
90 days ago
99.97 % uptime
Today
Stats   Operational
Uploads   Operational
Encoding   Operational
Soapbox   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Processing Queue ?
Fetching
Video Heatmaps ?
Fetching
Past Incidents
Nov 19, 2018

No incidents reported today.

Nov 18, 2018

No incidents reported.

Nov 17, 2018

No incidents reported.

Nov 16, 2018

No incidents reported.

Nov 15, 2018
Completed - The scheduled maintenance has been completed.
Nov 15, 08:06 EST
Update - Maintenance is still in progress. An attempted database upgrade has failed, so we are restoring a backup prior to the upgrade.
Nov 15, 07:53 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 07:10 EST
Scheduled - Maintenance will be performed on one of our stats databases.
Nov 15, 07:06 EST
Nov 14, 2018

No incidents reported.

Nov 13, 2018

No incidents reported.

Nov 12, 2018
Resolved - We performed scheduled maintenance on our upload API and migrated requests to a new service. While the vast majority of upload API requests were serviced correctly, there were a small number of requests that returned an unexpected response between 14:00 ET and 17:00 ET. Specifically, requests that depended on Cross-Origin Resource Sharing (CORS) headers may have been affected.

At this point, all requests to the uploads API should be getting served normally. We will continue to monitor the upload API. Any customers who are experiencing unexpected responses should contact us.
Nov 12, 14:00 EST
Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018

No incidents reported.

Nov 8, 2018

No incidents reported.

Nov 7, 2018
Resolved - From approximately 10:30EST - 11:30EST viewers who did not have a cached version of the embedding scripts received embedding scripts that did not properly load Playlists or Customer Logos.

These issues can be resolved by doing a Hard Refresh of the video page or within 1 hour when the embedding scripts fall out of cache.
Nov 7, 11:37 EST
Nov 6, 2018

No incidents reported.

Nov 5, 2018

No incidents reported.