All Systems Operational

About This Site

Welcome to Wistia's home for real-time information and updates on our applications. Here you'll find live and historical data on system performance and metrics. If there are any service interruptions, a note will be posted here.

App Operational
Embeds Operational
Stats Operational
Uploads Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Processing Queue ?
Fetching
Video Heatmaps ?
Fetching
API Response Time ?
Fetching
User Page Load Time ?
Fetching
Past Incidents
Apr 28, 2017

No incidents reported today.

Apr 27, 2017

No incidents reported.

Apr 26, 2017

No incidents reported.

Apr 25, 2017

No incidents reported.

Apr 24, 2017

No incidents reported.

Apr 23, 2017

No incidents reported.

Apr 22, 2017

No incidents reported.

Apr 21, 2017

No incidents reported.

Apr 20, 2017

No incidents reported.

Apr 19, 2017

No incidents reported.

Apr 18, 2017
Resolved - We've confirmed that all outstanding issues processing issues from earlier today have been resolved, and any videos that failed to encode during this time have now been processed.
Apr 18, 17:13 EDT
Monitoring - We've confirmed that we've fixed the cause of the processing errors, and are now in the process of re-queueing all those tasks to get the videos that have failed to encode since approximately 12:50pm EDT to encode properly.
Apr 18, 15:15 EDT
Update - We believe we have identified the source of the elevated frequency of processing errors and are taking steps to implement and test a fix.
Apr 18, 14:48 EDT
Investigating - We're investigating an influx of reports regarding media processing.
Apr 18, 14:29 EDT
Apr 17, 2017

No incidents reported.

Apr 16, 2017

No incidents reported.

Apr 15, 2017
Completed - The scheduled maintenance has been completed.
Apr 15, 05:34 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 05:15 EDT
Scheduled - We will be performing maintenance on one of our database servers for stats. Stats will still be recorded during this time.
Apr 10, 10:53 EDT
Apr 14, 2017
We've identified a bug where the Customize panel is not able to be opened on some accounts. A fix was just deployed and should be live now for the issue.
Apr 14, 16:19 EDT