All Systems Operational

About This Site

Welcome to Wistia's home for real-time information and updates on our applications. Here you'll find live and historical data on system performance and metrics. If there are any service interruptions, a note will be posted here.

Uptime over the past 90 days. View historical uptime.
App Operational
90 days ago
99.97 % uptime
Today
Embeds Operational
90 days ago
99.97 % uptime
Today
Stats Operational
Uploads Operational
Encoding Operational
Soapbox Operational
wistia.com Operational
90 days ago
99.86 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Video Startup Time ?
Fetching
Player Buffering ?
Fetching
Video Heatmaps ?
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Page Render Time
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Processing Wait Time ?
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Past Incidents
Jun 13, 2021

No incidents reported today.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021
Outage
Resolved - This incident has been resolved.
Jun 8, 09:25 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 8, 07:06 EDT
Identified - The issue has been identified and a fix is being implemented.
Jun 8, 06:55 EDT
Update - We are continuing to investigate this issue.
Jun 8, 06:29 EDT
Update - We are continuing to investigate this issue.
Jun 8, 06:25 EDT
Investigating - We are aware of a full outage due to an outage with our CDN, Fastly. We are looking into this matter.

You can also follow the fastly status page for updates: https://status.fastly.com/
Jun 8, 06:21 EDT
Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.

Jun 3, 2021

No incidents reported.

Jun 2, 2021
Partial Embeds Outage (regional)
Resolved - This incident has been resolved.
Jun 2, 11:33 EDT
Monitoring - Our evidence indicates player load error rates in India have been significantly diminished since Wednesday and have now all but entirely subsided. We will continue monitoring the situation in case of a recurrence through the weekend.
May 28, 16:40 EDT
Update - We continue to receive reports of ongoing, intermittent errors in India caused by local ISPs blocking certain Wistia player resources. We have reached out to the relevant local authorities, and we are working with impacted customers to get more visibility into the issue. Our data suggests the vast majority of visitors and medias in the region are still currently unaffected.
May 26, 10:55 EDT
Identified - Several ISPs appear to be blocking Wistia in India. The majority of users in India are unaffected. Affected users may not be able to load the Wistia player and may have difficulty using the Wistia application. We are looking into solutions.
May 24, 09:58 EDT
Investigating - We have reports of embeds not working in some regions of India. Some users in these regions may have difficulty using the Wistia application. We are investigating this matter.
May 22, 19:25 EDT
Jun 1, 2021

No incidents reported.

May 31, 2021

No incidents reported.

May 30, 2021

No incidents reported.

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