All Systems Operational

About This Site

Welcome to Wistia's home for real-time information and updates on our applications. Here you'll find live and historical data on system performance and metrics. If there are any service interruptions, a note will be posted here.

App   Operational
90 days ago
100.0 % uptime
Today
Embeds   Operational
90 days ago
100.0 % uptime
Today
Stats   Operational
Uploads   Operational
Encoding   Operational
Soapbox   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Processing Queue ?
Fetching
Video Heatmaps ?
Fetching
Past Incidents
Apr 26, 2018

No incidents reported today.

Apr 25, 2018

No incidents reported.

Apr 24, 2018

No incidents reported.

Apr 23, 2018

No incidents reported.

Apr 22, 2018

No incidents reported.

Apr 21, 2018

No incidents reported.

Apr 20, 2018

No incidents reported.

Apr 19, 2018

No incidents reported.

Apr 18, 2018
Fixed size Standard Embed codes (not iframe or responsive codes) copied from your Wistia menu between 3:10 and 3:35 PM ET may show a small display issue due to the rollout of a new feature. We recommend that anyone who copied a Fixed Size Standard embed code between those times to re-copy it for correct formatting. Sorry about the inconvenience that this may have caused.
Apr 18, 15:38 EDT
Apr 17, 2018

No incidents reported.

Apr 16, 2018

No incidents reported.

Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018
Completed - The scheduled maintenance has been completed.
Apr 13, 11:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 10:30 EDT
Scheduled - Last year, we introduced muted autoplay to provide a better autoplaying experience for viewers, as well as to combat some changes browsers were making around not allowing autoplaying videos with sound in certain situations.

Videos that have been Customized since December of 2017 were saved with either the option “Play with sound” or “Play silently” selected. These options try to do one thing all the time to limit confusion. We will continue to respect those selections. However, we are adding one more option: “Play sound if possible.” That is, if the video cannot be autoplayed with sound, it will autoplay silently with the “Click For Sound” button visible instead.

If you had previously chosen “Play with sound,” you should be aware that Google Chrome is releasing an update on April 17, 2018 to how they handle autoplaying videos which may prevent autoplay in many situations. You can learn more about how it chooses to play or block videos here: https://blog.chromium.org/2017/09/unified-autoplay.html.

With no change, your “Play with sound” autoplay videos in Chrome will simply show the customized thumbnail and controls until the viewer clicks to play. If it's okay for your video to autoplay without sound, you should choose the “Play sound if possible” option in Customize or set the embed option silentAutoPlay=allow.

For new videos and videos that haven't been saved in Customize since December 2017, their default behavior will be “Play sound if possible.” You can change this setting via Customize or by setting the silentAutoPlay embed option (https://wistia.com/support/developers/embed-options#silentautoplay).

For more information on our autoplay behavior, check out the blog post (https://wistia.com/blog/muted-autoplaying-videos) or the API documentation (https://wistia.com/support/developers/embed-options#silentautoplay).
Apr 11, 12:09 EDT
Apr 12, 2018

No incidents reported.