Starting on March 28, clicking the fullscreen button will use the native fullscreen player for Standard Embeds on iOS. This was already the default behavior for iframes.
No action is required on your part—we just wanted to explain the change in behavior.
We originally introduced a “fake fullscreen” mode so that the Wistia player controls—including the ones you configure in Customize, like Annotations and player color—would be visible and interactive when the video is in fullscreen mode. This was only required on iOS because it does not support the fullscreen API standard (https://developer.mozilla.org/en-US/docs/Web/API/Fullscreen_API
). Our hope was that we would gain more programmatic control over time, allowing us to improve that experience. But due to constraints within iOS—especially considering the appearance of the URL bar, browser tabs, and the new notches on the iPhone X—we now feel that fake fullscreen is becoming harder to support instead of easier.
We believe the switch to native fullscreen will improve the playback experience for the vast majority of viewers on iOS. The most obvious sacrifice is that Annotations added via Customize will no longer show in fullscreen on iOS. They will still be visible when played inline or if the viewer leaves fullscreen mode. We will continue to evaluate the performance and abilities of iOS fullscreen mode into the future.
For reference, this image shows what fake fullscreen looks like: https://embed-ssl.wistia.com/deliveries/a941863f757bc07865811261cf50dad9867cd9d2.jpg
And this image shows what the native iOS player looks like: https://embed-ssl.wistia.com/deliveries/cac0639871ca7fe5030b240f54afe362511397f2.jpg
If you prefer the old behavior that uses fake fullscreen, you can set the embed option fakeFullscreen=true to continue using it.
If you have questions about this change, please feel free to contact email@example.com
Mar 23, 10:42 EDT