Wistia - Notice history

All systems operational

Welcome to Wistia's home for real-time information and updates on our applications. Here you'll find live and historical data on system performance and metrics. If there are any service interruptions, a note will be posted here.

Edit - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

Encoding - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

Live - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

Embeds - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

App - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 99.91%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

wistia.com - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 99.92%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

Uploads - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

Stats - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

Group Record - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

Billing - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

Transcripts - Operational

Record - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 99.98%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

Notice history

Oct 2025

Incorrect viewer IPs reported for stats
  • Monitoring
    Monitoring

    We discovered an issue today with a networking change that was made on Sunday (9/28). This change caused us to record the incorrect IP address and IP location (Country, State, etc.) for analytics data between 9/28/2025-10/1/2025. Play counts and other metrics were unaffected.

  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.

Sep 2025

Google authentication is slow and erroring out
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    Some customers may experience slow or failing Google authentication.

Channel Customize failing to load
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    We have identified the cause and are currently working on a fix for channel customize failing to load.

Users can't "load more medias" when on the Folder Page + List View
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update

    We are currently investigating this incident and have a lead on a fix.

  • Investigating
    Investigating

    We are currently investigating this issue and have a lead on a fix.

Rendering of some recordings are having issues
  • Resolved
    Resolved

    A fix has been applied and we will rebuild any recordings that failed during the outage.

  • Identified
    Identified

    We are working on fixing a bug related to how recordings are rendered. Some recordings will fail and we'll rerender them once a fix is in place.

Aug 2025

Upload From Url: Degraded Functionality
  • Resolved
    Resolved

    Functionality has been restored. If you tried to import via url during the outage and it failed, you can retry at this point. Thank you for your patience.

  • Monitoring
    Monitoring

    We implemented a fix for the Import from URL feature and are currently monitoring the result.

  • Investigating
    Investigating

    We have had reports that some customers are not able to upload via url. We are investigating and will update as more information becomes available.

Aug 2025 to Oct 2025

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