Wistia - Notice history

All systems operational

Welcome to Wistia's home for real-time information and updates on our applications. Here you'll find live and historical data on system performance and metrics. If there are any service interruptions, a note will be posted here.

wistia.com - Operational

100% - uptime
Sep 2024 · 100%Oct · 100.0%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

Edit - Operational

100% - uptime
Sep 2024 · 100%Oct · 100.0%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

Encoding - Operational

100% - uptime
Sep 2024 · 100%Oct · 100.0%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

Uploads - Operational

100% - uptime
Sep 2024 · 100%Oct · 100.0%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

Stats - Operational

100% - uptime
Sep 2024 · 100%Oct · 100.0%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

App - Operational

100% - uptime
Sep 2024 · 100%Oct · 100.0%Nov · 99.91%

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Sep 2024
Oct 2024
Nov 2024

Embeds - Operational

100% - uptime
Sep 2024 · 100%Oct · 100.0%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

Live - Operational

100% - uptime
Sep 2024 · 100%Oct · 99.95%Nov · 99.98%

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Sep 2024
Oct 2024
Nov 2024

Transcripts - Operational

Billing - Operational

100% - uptime
Sep 2024 · 100%Oct · 100.0%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

Notice history

Nov 2024

No notices reported this month

Oct 2024

Issues with polls and slideshows in webinars
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We're investigating issues that prevent polls and slideshows from being displayed to audience members during a live event.

There may be issues with login currently. We are investigating.
  • Resolved
    Resolved

    This was a test of our incident management processes that was inadvertently posted to our external status page rather than our internal testing service.  We apologize for the confusion - there are no impacts to the application and there has been no loss of any user data.

  • Investigating
    Investigating

    We are investigating reports from users having trouble logging in.

Wistia Application/API Unavailability
  • Resolved
    Resolved

    Between 2:40AM-2:50AM EST, the Wistia application experienced a period of slowness/unavailability due to unexpected high database load. We have identified the cause and mitigated the source of slowness. We will be continuing to monitor database/application health.

Wistia Application is currently unavailable
  • Resolved
    Resolved

    This incident is resolved

  • Monitoring
    Monitoring

    Wistia Application is back up and we're monitoring the situation to ensure continued availability.

  • Identified
    Identified

    We've identified the issue and are working to ensure the Wistia Application is shortly available

  • Investigating
    Investigating
    We are currently investigating this incident.

Sep 2024

In-app email delivery issues
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    We’ve identified an issue with our email service provider impacting some in-app emails

account picker not visible
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    we are investigating an issue with the account picker not showing up when moving/copying media

Recording processing is delayed
  • Resolved
    Resolved

    This issue has been resolved and all recordings stuck in processing should be recovered.

  • Investigating
    Investigating

    We are investigating an issue that is causing recordings to take longer than usual to be processed.

Live Stream Event embed urls aren't rendering properly.
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    The root cause has been identified and a fix is in progress.

  • Investigating
    Investigating

    Embedded Live events aren't rendering as expected. Events being viewed on Wistia.com or via RTMP are unaffected. We are currently investigating this incident.

Sep 2024 to Nov 2024

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