Wistia - Notice history

We implemented a fix and are currently monitoring the result. If you experienced issues, please try clearing your browser cache and reloading the page before retrying.

We've identified the root cause of the issue and are rolling out a fix.

The fix has been implemented and the issue has been resolved.

We have processed the backlog of media encoding jobs. Thank you for your patience. We are also making changes to the encoding system to avoid this issue in the future.

We are working through a backlog of media encoding jobs and are making good progress. Thanks for your patience.

Our third party integrator has mitigated this issue for newer emails, but old emails are still being processed.

Recorded videos that were stuck in processing as the result of the recent Chrome update have now been successfully re-encoded.

We've implemented a fix that allows videos to be successfully recorded again in Chrome and Chromium-based browsers version 126. We are now working to re-encode videos that were stuck in process due to this issue.

We've identified that version 126 of Chrome (and Chromium browsers such as Microsoft Edge) is causing videos recorded through Wistia to become stuck in processing. Our team is working on a fix.

We have identified and deployed a fix for this issue - the Home page is now fully operational.

Encoding for recorded videos and edit exports was delayed. We have deployed a fix and videos are now processing correctly as we work through the backlog.

We have resolved the issue, and all systems are fully operational.

Posts sent to Linkedin should now appear in feeds.

We implemented a fix and are currently monitoring for any more failed posts. Posts sent during the outage may need to be resubmitted to appear in feeds.

We have identified a processing problem with posts to Linkedin and are working to resolve this in a timely manner.