Wistia - Some authentication, billing and export emails are failing to send. – Incident details

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Some authentication, billing and export emails are failing to send.

Resolved
Operational
Started 3 months agoLasted about 4 hours

Affected

App

Operational from 8:16 PM to 12:22 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Update

    Our third party integrator has mitigated this issue for newer emails, but old emails are still being processed.

  • Monitoring
    Monitoring

    Our email delivery integration is having issues. They have identified the cause of delayed sending and are working to resolve the issue.