Wistia - Issue with player causing videos to not play in certain cases – Incident details

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Issue with player causing videos to not play in certain cases

Resolved
Operational
Started 12 months agoLasted less than a minute

Affected

Embeds

Operational from 3:45 PM to 3:45 PM

Updates
  • Resolved
    Resolved

    There was an issue that caused embeds with the big player button to not play from 9:29AM-10:24AM when an user clicked directly on the big player button to start video playback. Clicking anywhere outside the big player button would still allow playback to work as expected. We identified the issue, reverted the change, and verified that the bug was no longer present as of 10:24AM.