Wistia - Users may be experiencing errors attempting to visit pages in-app – Incident details

All systems operational

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Users may be experiencing errors attempting to visit pages in-app

Resolved
Operational
Started about 3 years agoLasted 38 minutes

Affected

Transcripts

Operational from 4:25 PM to 5:03 PM

Soapbox

Operational from 4:25 PM to 5:03 PM

Encoding

Operational from 4:25 PM to 5:03 PM

wistia.com

Operational from 4:25 PM to 5:03 PM

Edit

Operational from 4:25 PM to 5:03 PM

Uploads

Operational from 4:25 PM to 5:03 PM

Updates
  • Resolved
    UTC
    Resolved

    We identified an IP address attempting to scan our public networks and have blocked the traffic to mitigate any further impact to customers.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.