Wistia - Record and Edit encoding is degraded – Incident details

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Record and Edit encoding is degraded

Resolved
Degraded performance
Started about 3 years agoLasted 42 minutes

Affected

Encoding

Degraded performance from 1:26 PM to 2:08 PM

Edit

Degraded performance from 1:26 PM to 2:08 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    UTC
    Identified

    We have identified the cause and are implementing a fix.

  • Investigating
    UTC
    Investigating

    We have been alerted to high render times and rate limit errors in our Recording and Editing flows. Recordings and Edit Exports may experience longer load times or intermittent failures. We are currently investigating the cause.