Welcome to Wistia's home for real-time information and updates on our applications. Here you'll find live and historical data on system performance and metrics. If there are any service interruptions, a note will be posted here.
Soapbox Processing Issues
Resolved
Degraded performance
Started almost 2 years agoLasted about 1 hour
Affected
Soapbox
Degraded performance from 10:15 PM to 11:05 PM
Updates
Resolved
Resolved
A fix for the underlying issue has been shipped and all of Soapbox is now operational. We will look into fixing encoding issues for medias that were affected by this incident.
Identified
Identified
The issue has been identified and a fix is in the works.
Investigating
Investigating
We have received reports of some soapbox videos being unable to process. We are looking into the issue and will update as we know more.