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Human-reviewed transcripts failing
Resolved
Operational
Started almost 2 years agoLasted about 3 hours
Affected
Transcripts
Operational from 12:14 AM to 3:36 AM
Updates
Resolved
Resolved
We have cleaned up transcripts that had issues. The issue is resolved.
Update
Update
New transcript orders are now succeeding. We are monitoring and fixing transcripts that failed.
Identified
Identified
Note that existing captions and transcripts on embedded videos and in the application should continue to work. It's ordering new human-reviewed transcripts that may be failing.
Investigating
Investigating
We have detected that human-reviewed transcripts are failing. We are investigating the issue.