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Welcome to Wistia's home for real-time information and updates on our applications. Here you'll find live and historical data on system performance and metrics. If there are any service interruptions, a note will be posted here.

Show current status

Resolved
Human-reviewed transcripts failing

Started
May 18, 2023 at 12:14 AM
Status
Resolved after about 3 hours

Impact

Operational
Affected
Transcripts
  • Resolved

    We have cleaned up transcripts that had issues. The issue is resolved.

  • Identified

    New transcript orders are now succeeding. We are monitoring and fixing transcripts that failed.

  • Identified

    Note that existing captions and transcripts on embedded videos and in the application should continue to work. It's ordering new human-reviewed transcripts that may be failing.

  • Investigating

    We have detected that human-reviewed transcripts are failing. We are investigating the issue.