Wistia - Zoom imports are failing – Incident details

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Zoom imports are failing

Resolved
Operational
Started about 1 year agoLasted about 4 hours

Affected

Uploads

Operational from 3:03 PM to 7:23 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    We have identified that only internal Wistia accounts are affected by the Zoom import failures. Customer accounts have remained fully functional.

  • Investigating
    Investigating

    Importing videos from Zoom is currently not working.