Wistia - Some podcast episode analytics may be incorrect – Incident details
All systems operational
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Some podcast episode analytics may be incorrect
Resolved
Operational
Started about 2 years agoLasted about 2 months
Affected
Stats
Operational from 1:41 PM to 8:17 PM
Updates
Resolved
Resolved
We completed backfilling missing podcast stats for April and May.
This incident has been resolved.
Update
Update
In addition to incorrect podcast stats from 4/26-5/3, we are also aware of missing stats for some podcast episodes from 5/3-5/9. We are working on correcting and backfilling podcast stats for this entire period.
Monitoring
Monitoring
We implemented a fix that should correct all newly received "plays" and "played time" stats, although those stats will still potentially be incorrect from 4/26 through 5/3. We continue work to correct the data from that period.
Update
Update
The played time statistic for all podcast episodes should be considered unreliable beginning on 4/26. In addition, reported plays during that period may be lower than the actual number. We are continuing to work on a fix.
Identified
Identified
We have received reports of podcast episodes having a negative "played time" statistic, beginning on 4/26. We are actively working on a fix for this issue.