Wistia - Media encoding delays – Incident details

Experiencing partially degraded performance

Welcome to Wistia's home for real-time information and updates on our applications. Here you'll find live and historical data on system performance and metrics. If there are any service interruptions, a note will be posted here.

Media encoding delays

Monitoring
Degraded performance
Started about 3 hours ago

Affected

Group Record

Degraded performance from 6:54 PM to 12:00 AM

Record

Degraded performance from 6:54 PM to 12:00 AM

Edit

Degraded performance from 6:54 PM to 12:00 AM

Encoding

Operational from 6:54 PM to 12:00 AM

Live

Degraded performance from 6:54 PM to 12:00 AM

Updates
  • Monitoring
    UTC
    Monitoring

    We've identified and implemented a fix for an issue that is causing encoding delays. We expect delays to continue as we work through a backlog of jobs.