Wistia - Cloud provider outage affecting Wistia services – Incident details

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Cloud provider outage affecting Wistia services

ResolvedMajor outage3 hours 12 minutes

Affected

Encoding

Major outage from 7:47 PM to 11:00 PM

Soapbox

Major outage from 7:47 PM to 11:00 PM

Edit

Major outage from 7:47 PM to 11:00 PM

Live

Major outage from 7:47 PM to 11:00 PM

  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    Our services have recovered from the earlier cloud provider outage and are fully functional at this time. We are actively monitoring for any remaining issues. Thanks for your patience.

  • UpdateUTC

    We are seeing signs of recovery in a few services and are continuing to work on reducing the impact.

  • IdentifiedUTC

    We are aware of an issue with our cloud provider that is affecting some Wistia services. We are working to reduce the impact where we can and will provide updates when we have them. Thanks for your patience.