Wistia media pages and some videos inaccessible

Incident Report for Wistia

Resolved

This incident has been resolved.

Posted Mar 27, 2020 - 14:48 EDT

Monitoring

A fix for this issue is now live and we're monitoring the results. Media pages and videos should be accessible again.

Posted Mar 27, 2020 - 14:22 EDT

Update

We've identified an issue causing media pages in the Wistia application to be inaccessible. Playback of videos that are not cached in CDNs is also affected.

A fix is currently being deployed.

Posted Mar 27, 2020 - 14:17 EDT

Update

We are continuing to investigate this issue.

Posted Mar 27, 2020 - 14:14 EDT

Investigating

We are currently investigating this issue.

Posted Mar 27, 2020 - 14:14 EDT

This incident affected: App and Embeds.

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