Soapbox videos failing to upload and encode for some customers
Incident Report for Wistia
Resolved
From approximately 4pm ET on 8/22/2022 until 1pm ET on 8/23/2022, some customers experienced upload and encoding errors in the Soapbox product. We have reverted the change that caused the errors and are working on a fix.

At this time, we are not seeing any issues with newly created Soapbox videos.
Posted Aug 22, 2022 - 16:00 EDT