Delayed async jobs
Incident Report for Wistia
Resolved
This incident has been resolved.
Posted 20 days ago. Sep 28, 2018 - 17:53 EDT
Monitoring
The queue has been completely drained. We'll continue to keep monitoring the app.
Posted 20 days ago. Sep 28, 2018 - 17:34 EDT
Update
Due to heavy load induced by working through our backlog, Soapbox users may not be able to save edits to videos, and the Wistia API may be unresponsive during this period.
Posted 20 days ago. Sep 28, 2018 - 15:33 EDT
Update
We are continuing to work on a fix for this issue.
Posted 20 days ago. Sep 28, 2018 - 15:24 EDT
Identified
We have increased our async job capacity significantly to work through the backlog.
Posted 20 days ago. Sep 28, 2018 - 14:45 EDT
Investigating
Jobs that process in the background such as search indexing, updating embeds after they're saved in Customize, and sending emails from the app may be delayed longer than usual. We are currently investigating.
Posted 20 days ago. Sep 28, 2018 - 13:16 EDT
This incident affected: App, Embeds, Stats, and Soapbox.