Video playback completion event failing to trigger
Incident Report for Wistia
Resolved
From 2021/08/04 at around 4:30 PM until 2021/08/05 around 5 PM some videos viewed through the Wistia player would not trigger a video playback completed event upon finishing, resulting in a buffering icon being displayed at the end of the video.
Affected would be ones that had not been watched in the 24 hours prior to the start of the incident but were watched during the incident. Not all videos that fit this criteria were affected and the cause is being investigated.
A workaround has been put in place in the meantime.
Posted Aug 04, 2021 - 16:30 EDT