Stats processing issue (Play Rate/Unique Plays)
Incident Report for Wistia
Resolved
There was an issue in our stats processing between 1/22-1/28 that impacted how we processed “Unique Plays” and “Play Rate” for all medias. All other metrics (ie. Plays, Avg. Engagement, Heatmaps, etc) were not impacted. We are actively working to backfill unique plays for the affected time period so that Play Rates will be correctly reflected.
Posted Jan 28, 2020 - 18:26 EST
This incident affected: Stats.