Wistia - Some Live Event are not able to Go Live. – Incident details

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Some Live Event are not able to Go Live.

Resolved
Major outage
Started about 1 month agoLasted 1 day

Affected

Live

Degraded performance from 7:25 PM to 9:15 PM, Operational from 9:15 PM to 4:31 PM, Degraded performance from 4:31 PM to 6:05 PM, Operational from 6:05 PM to 10:36 PM

Updates
  • Resolved
    Resolved

    We have implemented a fix and live events are operating normally.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    We are investigating new reports of issues starting and ending live events, which we believe to have the same cause as earlier issues.

  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Update
    Update

    We're continuing to investigate reports of live events unable to go live.

  • Investigating
    Investigating

    We are investigating some Live Events that are not going live as expected.