Wistia - Videos not playing on soapbox.wistia.com – Incident details
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Videos not playing on soapbox.wistia.com
Resolved
Operational
Started 5 months agoLasted about 2 hours
Affected
Soapbox
Degraded performance from 5:30 PM to 7:26 PM
Updates
Resolved
Resolved
This incident has been resolved.
Update
Update
A fix was deployed so videos on soapbox.wistia.com should now load. If you still don't see the video there, please try refreshing.
We are working on deploying a fix for some less common related issues with old Soapbox exports in the Wistia app.
Identified
Identified
We have identified why videos aren't playing on Soapbox and are getting a fix in place.