Wistia - Encoding for recorded videos and Edit Exports has been delayed, but are now processing correctly – Incident details

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Encoding for recorded videos and Edit Exports has been delayed, but are now processing correctly

Resolved
Operational
Started over 2 years agoLasted about 1 hour

Affected

App

Operational from 7:05 PM to 8:30 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    Encoding for recorded videos and edit exports was delayed. We have deployed a fix and videos are now processing correctly as we work through the backlog.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.