Wistia - Users may be experiencing slow connections or errors to Wistia.com – Incident details

The distributed denial of service attack from yesterday has been fully mitigated. Full platform functionality has been restored. Our engineering and product teams are continuing to investigate and make improvements so that service is not interrupted in the event of future incidents. We appreciate your patience while our team worked to restore everything to full functionality.

All services remain fully restored, but because we are still under attack, we will monitor this incident through the night.

We experienced a distributed denial of service attack, and have isolated malicious requests from legitimate ones to restore full functionality.

Specifically, uploads via app and API are fully restored, as is Live, Edit, encoding functionality, and in-app Analytics.

We are continuing to monitor these systems.

We are continuing to work to restore full functionality to wistia.com, login, and the API for all users.

We are continuing to work to restore full functionality to wistia.com, login, and the API for all users. Some users may still be experiencing difficulties logging in to wistia.com.

Embeds appear to now all be functioning as expected. Some customers are still experiencing issues using the Wistia app. We are working to restore full functionality.

Media playback and other features within the app are beginning to recover, but we are still working to restore login/logout functionality to all users.

We’re seeing recovery for parts of the app and are continuing to work toward full recovery for all users.

We're continuing to investigate the issue. Users may be experiencing issues with media playback as well as reaching wistia.com.