Wistia - Intermittent Failures Adding Media to Editor or Choosing Recording Destinations – Incident details

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Intermittent Failures Adding Media to Editor or Choosing Recording Destinations

Resolved
Degraded performance
Started almost 3 years agoLasted 30 minutes

Affected

Edit

Degraded performance from 9:40 PM to 10:10 PM

App

Degraded performance from 9:40 PM to 10:10 PM

Updates
  • Resolved
    UTC
    Resolved

    Adding media to the editor, choosing recording destinations, and move/copy are all working properly again.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are seeing media selection for the editor, recordings, and move/copy working properly again. We will continue to monitor.

  • Identified
    UTC
    Identified

    Some users may be encountering errors adding media to the editor or choosing a destination for their recordings. We've identified the issue and are currently implementing a fix.