Wistia - Record and Edit encoding is degraded – Incident details

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Record and Edit encoding is degraded

Resolved
Operational
Started about 3 years agoLasted about 17 hours

Affected

Edit

Operational from 8:55 PM to 1:29 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    Record and Edit encoding is operating normally at this point. We are continuing to monitor and will update if there are any further changes.

  • Investigating
    UTC
    Investigating

    We have been alerted to high render times and rate limit errors in our Recording and Editing flows. Recordings and Edit Exports may experience longer load times or intermittent failures. We are currently investigating the cause.