Wistia - Video podcasts episodes are missing tracking information – Incident details

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Video podcasts episodes are missing tracking information

Resolved
Partial outage
Started about 2 years agoLasted about 18 hours

Affected

Stats

Partial outage from 7:30 PM to 1:50 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We have shifted video podcast episodes back to a CDN that has tracking setup. We're looking into what the impact of this change was.

  • Identified
    Identified

    Video podcasts episodes were migrated to a CDN which did not have podcast download tracking setup.

  • Investigating
    Investigating

    We're investigating why video podcast episodes are missing download information. Audio podcast episodes are unaffected.