Wistia - Degraded performance for some downloads – Incident details
All systems operational
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Degraded performance for some downloads
Resolved
Degraded performance
Started about 2 years agoLasted about 2 hours
Affected
App
Degraded performance from 7:17 PM to 9:25 PM
Updates
Resolved
Resolved
This incident has been resolved.
Monitoring
Monitoring
We have implemented a fix and are currently monitoring the results. All customers should be able to download media assets.
Identified
Identified
We believe that we have identified the issue affecting downloads and are implementing a fix now. We will continue to monitor as it goes into effect.
Investigating
Investigating
We're investigating reports of failures when downloading some direct assets. The failures seem to be happening inconsistently at this time. Video playback does not appear to be affect, only direct downloads.