Welcome to Wistia's home for real-time information and updates on our applications. Here you'll find live and historical data on system performance and metrics. If there are any service interruptions, a note will be posted here.
Media Encoding Delay
Resolved
Degraded performance
Started over 2 years agoLasted about 4 hours
Affected
Encoding
Degraded performance from 9:39 PM to 2:00 AM
Updates
Resolved
Resolved
We've finished processing the backlog of uploaded media.
Monitoring
Monitoring
We have increased our encoding capacity and are currently processing the backlog. At the current rate, we expect to finish the backlog before 10pm ET.
We appreciate your patience.
Identified
Identified
We’ve investigated a system alert regarding our encoding infrastructure related to high upload request volume. Media encoding in the application may be delayed but functional. We are working on clearing the backlog of requests to speed up encoding.