Wistia - Stats exports not working – Incident details

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Stats exports not working

Resolved
Partial outage
Started over 3 years agoLasted about 2 hours

Affected

Stats

Partial outage from 7:20 PM to 9:24 PM

Updates
  • Resolved
    UTC
    Resolved

    We have verified that new stats exports have been completing successfully with the fixes our team have put in place. Thanks for your patience and export away!

  • Identified
    UTC
    Identified

    We've identified that stats exports on some accounts have been running very slowly and moving towards a fix to unblock other exports so they can run.

  • Investigating
    UTC
    Investigating

    We're digging into stats exports for accounts and why they're not working. Thanks for your patience!